Got Questions?

If you have any questions that aren’t answered below please don’t hesitate in contacting me.

Frequently Asked Questions

Custom Cake / Cupcake Design

Custom cupcake / cake designs are available. Please check out our Instagram page if you need inspiration. When you’re ready, contact us using our custom order enquiry form.

Once we have all of your details and have agreed on the design, we will create a custom order invoice for you. Payment of this invoice then confirms the order.

Cake Serving Sizes

There are two different types of serving sizes; dessert serves and coffee serves. A dessert serve is 1.4″ x 1.2″ per slice and a coffee serve measures the same but it is the height that changes (as 1 coffee serve is half a dessert serve).

6″ Cake

  • Standard Height (5-6″) 12-14 dessert serves, 24-28 coffee serves
  • Extended Height (7-8″) 28 dessert serves, 42 coffee serves

8″ Cake

  • Standard Height (5-6″) 26 dessert serves, 52 coffee serves
  • Extended Height (7-8″) 40 dessert serves, 70 coffee serves

10″ Cake (5-6″) 44 dessert serves, 88 coffee serves

Cake Serving Tips

You will need a long blade knife at least 5-6″ in height which is the same height as our standard cake. To make it easier to slice, you can heat up your knife using hot water. Just carefully heat the knife under the tap or in a cup/jug of hot water, slice the cake and clean the knife between each slice.

All cakes should be cut from top to bottom in rows rather than triangle slices. This ensures you get the most serves out of your cake. Using a cutting board to transfer the sliced cake onto to cut into servings is easier than slicing each serving whilst the cake is standing upright.

Displaying Cakes / Cupcakes

For cupcakes store in a cool dry place, away from direct sunlight, moisture and heat. Extreme heat or cold will cause the cupcakes to spoil sooner. They should be kept below 23°c, but not in the fridge.

Cakes should be kept in the fridge and taken out 1 hour before serving. The cake can be displayed in an air-conditioned room. Avoid displaying in direct sunlight as this may cause the buttercream to melt.

Can I Decorate the Cupcakes / Cake Myself?

We recommend leaving the decorating to us. If you can’t find what you’re looking for on our store please make a custom order enquiry.

If you still want to decorate the cake yourself, you can choose an available cake from our store and add your own toppers, florals, candles etc.  However when the buttercream sets it forms a crust therefore small items such as sprinkles will not stick to the cake. Additionally, pressing such items into the cake will likely damage the surface of the cake (causing cracking etc).

When adding your own decorations to the cake:

  • If your order is for someone with gluten allergies please take care not to contaminate the cake with materials that contain, or have been in contact with gluten.
  • Ensure any florals are non-toxic
  • Ensure non-edible decorations are clean, sanitary, non-toxic and suitable for contact with food.

Cupcake Case Colour

We will choose the cupcake cases to match your cupcake order.

Storing Left-overs

Leftover cupcakes can be stored at room temperature for 2-3 days or in the freezer for 1-2 months.

Leftover cakes must be stored in the fridge for 2-3 days or in the freezer for 1-2 months.

Food Allergies

All of our cakes, cupcakes and cookies are gluten free. If you require dairy or egg free, please contact us to determine if the product you would like can be make dairy or egg free. But please be aware that the kitchen is not dairy and egg free and trace amounts may be present.

Unfortunately we are not a nut free kitchen.

Pickup

Pickups are by appointment only in 30 minute time slots. Delivery date and pickup timeslot can be selected at checkout.

Do You Have a Storefront?

Di’s Bake & Make is a family run home-business and we do not currently have a storefront. Our kitchen is registered with our local government who carries out routine inspections. All of our baked goods are made to order and pickup is by appointed time slot only.

Delivery

Baked goods are local pickup only in Ballajura (Western Australia). We are currently unable to offer delivery for cakes, cupcakes and cookies.

Accessories such as cake toppers are available for delivery. Please note that the delivery option will become unavailable as soon as there is an item in your cart that is pickup-only, so if you need an accessory delivered please place the order separate to any non-deliverable items.

Minimum Orders

Cupcakes are a minimum order of 12.

Cookies are a minimum order of 15.

 

Order Lead Times

We require at least two weeks notice for all orders. If you need to place an order within this time, please contact us. Please note, rush order fees may apply.

Hiring Cake/Cupcake Stands

We have stands available to hire. If you need one for your event please see the Hire page for more information.